Supporting young people to be safe online

Viruses, spam and spyware

When connected to the internet, your computer becomes vulnerable to invasion and attacks, putting your online security at risk. As a result, it is essential to ensure that you take the proper precautions to ensure your computer and personal information is protected, much in the same way you would protect your home and your family.

These attacks come in different forms, but the aim is generally the same; to compromise your privacy and security by collecting your personal information and then sending it to a third party to be stored.  They can also damage your computer's performance and the way in which it operates. These attacks usually happens via your email, downloads or from visiting infected websites unintentionally.  Attacks come in the form of viruses, worms, Trojans, spyware and spam.

Viruses, worms and Trojans are all considered to be malicious software or "malware." Spyware also falls into the category of malware, as is any other type of software that is designed to perform malicious and unwanted activity on your computer.

A computer virus enters your computer through a program or file. It is designed to spread from one computer to another, infecting them and spreading the virus. It is usually spread when the infected file is sent via email, a USB or flash drive or a CD. The user has to open the file or attempt to install it onto the computer for the virus to take effect. Like the human kind, a computer virus has different symptoms depending on what it is intended to do. They can erase or corrupt computer files, documents and applications; they can crash your computer by duplicating your files until your hard drive is full; or make your computer inoperable by altering critical system files.

A computer worm is like a virus in that it is also attached to a file and the file has to open in order for the infection to take place. But unlike a virus, worms are designed to self replicate and spread without any prompting or action from the user. When the infected file is opened it begins to spread through networks and emails immediately. Its main purpose is to lock down systems and networks.

A Trojan horse is also included in a file, and like a virus does not propagate itself. Trojans are tricky, in that they are often disguised as some type of useful or interesting software.  When the software is installed, the Trojan is activated and it may take some time before you realise it is there. A Trojan might destroy certain types of files, alter critical system files, change your desktop icons, or simply plant a "backdoor" on your system that can be used by a hacker or cyber criminal at a later date. Trojans are usually passed from PC to PC by email or disk, file transfer, because the sender doesn't know that the file carries a harmful Trojan.

Spyware is designed a lot differently than a virus, because its purpose is different. Spyware has become just as prevalent as computer viruses, but it is much more dangerous. Unlike a computer virus, spyware could care less about destroying your files or corrupting your operating system. Spyware has one purpose - to infiltrate your computer for personal gain.

Spam emails are a type of 'electronic junk mail'. These types of emails typically contain get-rich-quick cons, bogus lottery wins, Nigerian scams, miracle cures, pornography, offers of restricted drugs like Viagra, loans and fake watches.

Strategies to reduce the risk

If you are unsure of how to take these actions, ask a young person who is tech-savvy or someone from your IT department.

Install/Settings

  • Install Anti-virus and spyware software and KEEP THIS UPDATED.
  • Install a Spam Filter.
  • Install a firewall.
  • Use pop-up blockers.
  • Regularly update your Operating System (eg. Windows XP/Vista or OSX).
  • Tighten your web-browser security settings.
  • Change settings on your email account to control who you receive emails from.

Actions

  • Look out for telltale signs: computer slower than normal, unexpected crashes, strange error messages or pop up ads.
  • Only open files/attachments from people you know,
  • Check when downloading files that the extension matches the file type eg. If you are downloading a word document the file should end in file extension .doc - "name.doc".
  • Back up important files regularly.
  • Read the agreements when downloading software, games etc carefully.
  • Never click "ok" to close a pop-up window - always click the "x" to close the window or Alt and F4 keys.
  • To avoid spam, set up two email addresses - one you use to join websites, competitions or social networking sites, and another you use to communicate with friends.